Roaming, International & Out of Bundle Charges

Roaming, International & Out of Bundle Call Charges

Roaming Passes

Europe Roaming

Included free of charge
  • Use your UK allowances while travelling
  • Calls to the country you are in
  • Calls back to the UK
  • Texts to UK numbers
  • Use of your UK data allowance
  • 25GB fair usage policy applies on plans above 25GB
Included destinations
Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French territories including French Guiana, Guadeloupe, Martinique, Mayotte, Reunion and Saint Martin, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy including Vatican City, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal including Madeira, Romania, Slovakia, Slovenia, Spain including Balearic Islands, Sweden, Guernsey, Jersey, Isle of Man, Faroe Islands, San Marino, Switzerland.

World Travel Select

£6.00 per day
  • Use your UK allowances abroad
  • Calls back to the UK
  • Calls within the country you are visiting
  • Receive calls and texts
  • Calls to emergency services and voicemail
  • 25GB fair usage policy applies on plans above 25GB
Included destinations
Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Bahrain, Barbados, Bangladesh, Bermuda, Bosnia and Herzegovina, Bonaire, Brazil, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Curacao, Democratic Republic of Congo, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Ghana, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Lesotho, Macau, Macedonia, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saba, St Kitts and Nevis, St Lucia, St Vincent, Saudi Arabia, Serbia, Singapore, Sint Eustatius, Sint Maarten, South Africa, South Korea, South Sudan, Sri Lanka, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates, Uruguay, USA, US Virgin Islands, Uzbekistan, Vanuatu, Vietnam and Western Samoa.
UK Out of Bundle Charges
Charge Price
Landlines £0.33 per minute
Channel Islands and Isle of Man calls £0.33 per minute
Standard SMS £0.35 each
Channel Islands and Isle of Man SMS £0.54 each
Standard MMS £0.35 each
084 and 087 access charge £0.45 per minute + service charge
Mobile data £0.03 per MB
International Calling from the UK
Destination Price
Zone 0, Channel Islands and Isle of Man £0.33 per minute
Zone 1, Republic of Ireland £0.30 per minute
Zone 2, Europe £0.80 per minute
Zone 3, Eastern Europe £1.00 per minute
Zone 4, USA and Canada £2.50 per minute
Zone 5, Asia Pacific £2.50 per minute
Zone 6, Rest of World £2.50 per minute
International SMS £0.54 each
International MMS £0.21 each
Roaming Out of Bundle Charges
Zone Receive Call UK Within Country Within Zone Other Zone SMS Data
Europe £0.00 £0.00 £0.00 £0.00 £0.79 £0.00 £0.03 per MB
Zone 3, Eastern Europe £0.52 £0.81 £0.81 £0.81 £1.79 £0.30 £6.00 per MB
Zone 4, USA and Canada £0.39 £0.90 £0.90 £0.90 £1.79 £0.25 £6.00 per MB
Zone 5, Asia Pacific £0.43 £0.60 £0.60 £0.60 £1.79 £0.30 £6.00 per MB
Zone 6, Rest of World £1.79 £1.79 £1.79 £1.79 £1.79 £0.40 £6.00 per MB
Daily Roaming Pass FAQs

What triggers the daily charge?

  • Making an outgoing call
  • Receiving an incoming call
  • Sending an SMS
  • Using mobile data
Receiving SMS messages does not trigger the daily charge.

What’s included in the daily pass?

  • Use of your UK bundled minutes, texts and data allowance in the included destinations
  • Calls back to the UK
  • Calls within the country you are visiting
  • Incoming calls and texts
  • Voicemail and emergency calls

What’s not included?

  • Calls to premium or non-geographic numbers
  • Calls or texts outside your roaming zone
  • International calls between different roaming zones
Out of bundle or out of zone usage will be charged at the relevant international or roaming rates.

How can I avoid daily charges?

  • Put the device into flight mode during the trip if you do not want roaming services to be used
  • Turn off mobile data and data roaming
  • Only switch connectivity back on when needed

Why can unexpected charges happen near borders?

  • Your phone can automatically connect to another country’s network
  • This is more common near borders or islands
  • If that network is outside your included roaming zone, additional charges may apply
Where possible, manually select an in-country network to reduce the risk of unexpected charges.

How does the daily pass work?

  • The daily charge applies once qualifying usage takes place in an included destination
  • Qualifying usage is then taken from your UK bundled allowance, subject to fair usage policies
  • The pass works similarly across the included roaming destinations, with the applicable daily price depending on the destination and pass used
Fair Usage Policy
  • Roaming services are designed for short trips outside the UK.
  • If roaming usage exceeds domestic UK usage, additional charges may apply.
  • Calls outside the roaming zone will be charged at international rates.
  • Plans above 25GB are subject to a 25GB roaming fair usage policy.
  • Unlimited plans have a 650GB fair usage policy per billing month.
Always check the applicable tariff and destination before travelling, as charges and inclusions may vary depending on the selected plan.